Being direct as a manager is great. Being direct without tact? That just damages trust. 😖
Traditional assessments often look at traits in isolation. They rate a leader on "Frankness" from low to high and call it a day.
But real behavior is about balance. At Harrison Assessments Malaysia (Harrison Assessments Int'l) , we look at how two traits work together:
🔴 Frankness without Diplomacy = Bluntness (creates friction & hurts feelings)
🔴 Diplomacy without Frankness = Evasiveness (creates misunderstanding & mix messages)
🟢 Frankness + Diplomacy = Honest Candor (promotes genuine conversations & builds trust)
When a manager lacks this balance, their strongest trait can unintentionally turn into their biggest emotional derailer during a crisis.
Swipe through the slides below to see how Harrison Assessments Paradox works in real life.
Which imbalance do you notice most often in workplace management?
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